Mental Health Resources
Emergency Services
211 Lifeline: 275-5151 or 211 – Connecting community members to vital services from basic resources to crisis support
Monroe Mobile Crisis - mobile psychiatric emergency team for individuals and families
Comprehensive Psychiatric Emergency Program (CPEP) at Strong Hospital ED
National Suicide Prevention Lifeline: 1-800-273-8255
911
Any Hospital Emergency Department
Crisis Intervention Services
Crisis Text Line: text HOME to 741741
Family Crisis Support Services (FCSS): 256-7500, Self or Community referrals accepted
Home-based Crisis Intervention (HBCI) at Unity Hospital: 368-3614 (for general questions) Clinician referrals only
Behavioral Health Access and Crisis Center: 368-3950, 65 Genesee St, Ground floor - walk in services
Mental Health Treatment Clinics
Genesee Mental Health: 922-7770
Crestwood Children's Center: 256-7500
Villa of Hope: 627-5892 Ext. 245
Liberty Resources: 410-3370
Strong Child & Adolescent Clinic: 279-7800
Catholic Family Center: 546-7220
Easter Seals: 292-5830
Monroe County System of Care Programs
Family Access & Connection Team (FACT): 753-2639
Family referral, School referral (truancy only)Single Point of Access (SPOA): 753-2881
Clinician, self, or community referral, documentation including a mental health diagnosis and additional information required. Skill-Building, Care Coordination, Case Management: Supportive/Intensive, HCBS Waiver, Community Residence, Residential Treatment Facility
Chemical Dependency Treatment
Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline: 1-800-662-HELP (4357)
Unity Chemical Dependency: 723-7740
Delphi Drug & Alcohol Council, Inc.: 467-2230 ext. 21
Conifer Park: 442-8422
Villa of Hope: 865-1550 or 627-5892 ext. 245
Huther-Doyle: 325-5100
Westfall Associates: 473-1500
Hospitalization
Strong Memorial Hospital Unit 4-9000
Acute psychiatric inpatient careWestern NY Children's Psychiatric Center (Buffalo, NY)
Long-term psychiatric inpatient careStrong Memorial Hospital Child & Adolescent Partial Hospitalization Program (CAPH)
Short-term full day psychiatric care
COVID-19 Support
NY Project Hope Emotional Support Helpline: 1-844-863-9314 OPEN 8AM-10PM, 7 days a week
Mental Health Support Groups
National Alliance on Mental Illness (NAMI) of Rochester
Compeer Rochester – Mental Wellness through Friendship